I do not quit for those who are polite and cooperative. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years. Thoroughly research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method.įYI there is no DVD player in Windows 10, they want you to buy one from the store. Under DVD Device, click on Driver tab, first try. If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. To attempt to repair this, go to Device Manager reached by right clicking the Start button. You can also try ImgBurn which is the best 3rd party image burner: Run Hardware troubleshooter at Settings > Update & Security > Troubleshoot Does it have a drive letter? If not right click to issue a drive letter so it shows up in File Explorer, save and exit. Next right click Start button to open Disk Management, scroll down to find the DVD drive. If not choose Uninstall, restart PC to reinstall the driver. If that fails see if Roll Back is available.

Under DVD Device, click on Driver tab, first try Update Driver > Automatically. To attempt to repair this, go to Device Manager reached by right clicking the Start button. See if the problem returns with the Update reinstalling and if so uninstall it and block it using the Hide Updates tool. If this was caused by October Version 1809 update (which you can confirm at Settings > System > About) then you can roll back Version 1809 in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here. You can also try to System Restore to a point before this happened. You can try uninstalling any affecting Updates there. Did you receive Windows Updates recently? Check at Settings > Update & Security > Windows Update > Update History. If it doesn't work or show up then there's a problem with the OD:ĭid the DVD drive work in that PC before? If so this might have been caused by Windows Update. A dirty or scratched disc surface is the most common reason for a CD/DVD issue when inserted into a computer. When you load a disc into the CD/DVD drive, the disc does not run or play. There's no reason to use a 3rd party app, just right click on the ISO to Burn Disk Image using WIndows Image Burner. HP PCs - CD/DVD drive cannot read discs in Windows 10. I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.

Disc burner not found windows 10